All our support technicians are NICET Certified life safety professionals who combined have more than 180 years experience in the field. They have their own Trouble Simulation Lab, ISO 9001: 2 Certification, and the stamina to see every issue through to a successful resolution. Oh yes, and our Tech Support is free.
Our sales and application specialists offer free advice on how to make the most of even the toughest installations. From panel configuration to field wiring and devices – you're just a call away from a Kidde expert dedicated to getting you on the right track.
Kidde self-study courses are designed by educators with years of experience in the life safety field. They give you the skills you need to take full advantage of the innovative features that our systems have to offer.
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Sales & Pre-Sales Support
- Phone: 888.244.9979 (Option 1)
- If you need to submit a ticket, please click here
- Fax: 866.226.2126 (Fax Request)
- Hours: Monday - Thursday: 8:00 AM - 6:00 PM (EST) Friday: 8:00 AM - 5:00 PM (EST)
- After Hours Support: Available seven (7) days a week